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Privacy Policy

Information regarding the processing and protection of your personal data in compliance with the GDPR.

1. Data Controller

The data controller responsible for processing personal data collected through this website and linked platforms is:

Intelecta España, S.L.
Tax ID (NIF): B72576176
Registered Address: Av. Lluis Companys 29, Local 4, 08172 Sant Cugat del Vallès, Barcelona, Spain
Contact Email: privacy@intelecta.eu

Intelecta España, S.L. is part of the corporate group MacalTech Holding S.L. Although the group's companies operate with legal and financial independence, Intelecta España, S.L. acts as the data controller under this Policy for all group websites and services listed below.

2. Scope of Application

This Privacy Policy applies to the data processing activities conducted across the following websites, applications, and group services:

3. Personal Data Collected

Depending on your interaction with our platforms, we may collect the following categories of data:

  • Identification and Contact Data: Name, email address, telephone number.
  • Technical and Browsing Data: IP address, device type, browser information, session identifiers.
  • Usage Data: Platform interaction, preferences, and activity logs.
  • Contractual Data: Information related to service contracting, orders, or billing.
  • Cookie Data: Information gathered via cookies and similar technologies (see our Cookie Policy).

4. Purposes of Processing

We process your personal data for the following specific purposes:

  • Service Provision: Delivering services, account creation, order processing, and customer support.
  • Inquiry Management: Responding to requests submitted via contact forms or support channels.
  • Commercial Communications: Sending updates, newsletters, or promotional materials when authorized or where a prior business relationship exists.
  • Analytics and Optimization: Performing statistical analysis to evaluate usability and improve our digital products.
  • Security and Compliance: Ensuring platform security and complying with applicable legal obligations.

5. Legal Basis for Processing

The processing of your data is carried out in accordance with the General Data Protection Regulation (GDPR) and applicable European data protection legislation, based on:

  • User Consent: For responding to inquiries, sending marketing communications, and enabling non-essential cookies.
  • Contract Performance: For processing orders, delivering SaaS services, and managing user accounts.
  • Legitimate Interests: For maintaining platform security, preventing fraud, and enhancing user experience.
  • Legal Obligations: For compliance with applicable fiscal, commercial, and administrative EU laws.

6. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected or until deletion is requested. Following this period, the data will remain blocked for the legally mandated timeframes to address any potential liabilities arising from processing.

7. Recipients and International Transfers

Your personal data may be shared with the following recipients:

  • Service Providers: Hosting providers, CRM systems, communication tools, and administrative vendors acting as Data Processors.
  • Corporate Group Entities: Companies within the MacalTech group when necessary for operational management or service support.

Specifically, personal data may be processed by the group company Intelecta LLC (United States) for digital infrastructure operations, technical support, administration, or billing.

When data is transferred outside the European Economic Area (EEA), including to the United States or other jurisdictions, appropriate safeguards are ensured through:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Recognized legal mechanisms or certifications guaranteeing an equivalent level of protection required by the GDPR.

8. Information Security

Intelecta applies technical and organizational measures to ensure the confidentiality, integrity, and availability of personal data, preventing unauthorized access, alteration, or loss. While no system is completely immune, we continuously adapt our security practices to industry standards.

9. Cookies and Similar Technologies

We use first-party and third-party cookies (including analytics tools like Google Analytics) to assess site usage and improve user experience. You can review full technical details, cookie types, and management options in our Cookie Policy.

10. User Rights

As a data subject, you may exercise the following rights granted by the GDPR at any time:

Access
Obtain confirmation as to whether your personal data is being processed.
Rectification
Request correction of inaccurate or incomplete personal data.
Erasure ("Right to be Forgotten")
Request deletion of data when it is no longer required for its original purpose.
Objection
Object to data processing based on specific grounds or for direct marketing purposes.
Restriction
Request a temporary pause in processing under legally defined circumstances.
Data Portability
Receive your data in a structured, commonly used format for transfer to another controller.
Withdrawal of Consent
Revoke previously given consent at any time without retroactive effect.

To exercise any of these rights, please submit a written request along with proof of identity to: privacy@intelecta.eu.

In the EU, you also reserve the right to lodge a complaint with your local Supervisory Authority (in Spain, the Agencia Española de Protección de Datos - AEPD - External site).

11. Jurisdiction and Local Compliance

Group entities operating in other specific jurisdictions (Peru, Ecuador, Colombia, Chile, the United States, etc.) process personal data in accordance with local regulations, while maintaining the technical safeguards established in this Policy as a baseline standard.

12. Third-Party Links

Our platforms may contain links to external websites or third-party resources. We assume no responsibility for the content, cookies, or privacy practices of external third parties.

13. Changes to this Policy

We reserve the right to modify this Privacy Policy to reflect changes in regulatory requirements or data processing practices. Any material changes will be communicated through our standard notification channels.