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Flagship managed service

SAP Control Tower by Intelecta

Technical governance, operations and evolution of the enterprise SAP ecosystem.

It is not BASIS. It is not AMS. It is technology governance.

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The challenge has changed

More components, more teams and more decisions to coordinate.

Enterprise SAP landscapes connect applications, cloud services, integrations and providers. Architecture needs a layer that gives technical context to the decisions that affect the ecosystem as a whole.

Holistic view

A governance layer for the entire ecosystem.

Control Tower supports the client so that architecture, operations and evolution decisions respond to the real landscape and business needs.

Governed ecosystem

A technical view across services and providers.

The scope adapts to the components present in the landscape and to each team's responsibilities.

SAP S/4HANA
SAP BTP
Integration Suite
Fiori / UI5
Cloud Connector
Cloud ALM
Extensions and APIs
SAP and cloud providers
The model

GOVERN. OPERATE. EVOLVE.

Three coordinated perspectives to govern, operate and evolve the SAP ecosystem according to the scope defined with each organization.

Govern 01

Define how the ecosystem should operate.

Shared technical criteria so decisions follow a consistent direction.

  • Architecture and technical standards
  • Governance of BTP accounts, subaccounts and spaces
  • Roles, security and certificates
  • Technical policies, provider coordination and roadmap
Operate 02

Coordinate technical operations.

Visibility and coordination across landscape components, changes and responsibilities.

  • BTP, Cloud Connector, Fiori and Integration Suite administration
  • BASIS capabilities where applicable
  • Incidents, availability, capacity and consumption
  • Change coordination and provider support
Evolve 03

Maintain intentional evolution.

Support to prioritize changes and keep architecture decisions connected to business needs.

  • Cloud ALM and BTP roadmap
  • Architecture and consumption optimization
  • Evaluation of new SAP services
  • Project governance and technical reviews

Activities are defined according to the landscape, existing responsibilities and the agreed engagement model.

Governance framework

SAP Control Tower by Intelecta, powered by our ALM5 governance framework.

ALM5 is the governance framework for SAP Control Tower. The service coordinates architecture, operations and evolution of the SAP ecosystem according to each organization's needs.

Operating model

A common framework for internal teams and providers.

The engagement model is defined by understanding the landscape, current responsibilities, the providers involved and the organization's technical priorities.

01

Core

SAP governance model to agree on a scope appropriate to the landscape.

02

Extended

An extended model defined with the organization according to its components and needs.

03

Experience

A model defined jointly according to the context and collaboration model.

The engagement models do not publish prices or establish contractual SLAs on this page.

Governance artifacts

Deliverables that can provide visibility and traceability.

Depending on the agreed scope, the service may rely on maps, registers and reviews such as the following. Not all are included in every engagement model.

Landscape Map
BTP Account / Subaccount Map
Integration Landscape
Certificate & Technical Expiration Register
Architecture Decision Records
Monthly Consumption Report
BTP FinOps dashboard
Technical / Security Risk Register
Change Calendar
Cloud ALM dashboard
Technical Roadmap
Vendor Architecture Reviews
Monthly Service Review
Quarterly Architecture Review
Frequently asked questions

A layer of governance for your SAP context.

No. Technology governance can coexist with BASIS and AMS services. SAP Control Tower helps coordinate architecture, operations and evolution across internal teams and providers.

Yes. The service is designed as a technical governance layer that represents the client's technology interests across the ecosystem and its providers, according to the agreed scope.

The scope may include S/4HANA, BTP, Integration Suite, Fiori, Cloud Connector, Cloud ALM and other related components. It is defined after understanding the actual landscape.

ALM5 is the governance framework associated with SAP Control Tower, supporting the coordination of architecture, operations and evolution of the SAP ecosystem.

No. Engagement models are discussed according to the landscape and service scope. Prices and contractual SLA commitments are not published on this page.

It is an assessment conversation to understand the landscape and governance needs before defining the potential scope of the service.

NEXT STEP

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